How do I know whether or not I will be charged VAT?

In Brief:
If the delivery address of your order is outside the UK and EU then you will only pay the VAT Exclusive price shown on our website.  This will be automatically arranged for you as you checkout and enter your billing and shipping address(es).

Please note: If you are a registered customer outside the UK an EU, when you are logged in to our website, you will only be shown the VAT exclusive price.

In Detail:
All items ordered for delivery to an address outside of the UK and EU are not subject to VAT (UK sales tax). Our website shows prices both Including VAT and Excluding VAT for your convenience.

All items ordered for delivery to an address outside of the UK and EU will be charged the “Excluding VAT” price shown on the product page. This applies regardless of where the billing address is (even if it is within the UK or EU).  We do not charge VAT on orders placed for delivery to the USA, Canada, Australia, New Zealand etc.

Delivery addresses within the EU (BREXIT UPDATE) – No additional fees to pay when you order from Nelson & Forbes in EU Countries:
Orders to be delivered to an EU address will be shipped with import duties and taxes already paid by Nelson & Forbes (including any import duty, import VAT and handling fees due) before it is dispatched (Delivered Duty Paid).  This means that the price you see on our website is the total price you pay – there will be NO ADDITIONAL charges when your order is imported into your EU country.

Please note that you will be charged the ‘VAT inclusive’ price shown on the website.  Please note that as we ship your order Duty Paid, it will not be possible for the customer to recover any VAT paid by Nelson & Forbes as part of the duty and taxes paid on the customer’s behalf.

If a VAT registered customer wishes to recover the VAT paid when importing their order to the EU, please contact us prior to placing your order, to arrange to make your purchase without Nelson & Forbes paying import duty and taxes on your behalf.

If your delivery address is in a country shown in the table below you will be charged the VAT inclusive price for your order:

If your order is being shipped TO one of the above countries then the VAT inclusive price will apply.

Please note that if you are logged in to the site (you have purchased previously and have an account) and your default shipping address is outside of the UK and EU, you will still see two prices: Including VAT and Excluding VAT. However, you will note that they are both the same. Both prices will be the Excluding VAT price. This is because our website recognises that your default delivery address is in a non VAT country, and so it only shows you a non VAT price.

Wherever you live in the world (including a non VAT country), when you order an item for delivery to an address within the UK or EU, you will be charged the VAT inclusive price, no matter where you live.

VAT on Guest Artist Sculptures:
(This only applies to orders delivered within the UK and EU)

Sculptures that are part of the Guest Artist Collection are sold by Nelson & Forbes on behalf of the artist and are usually sold with no VAT payable, as the artist is not registered for VAT.

If an artist IS registered for VAT, their sculpture will be sold as part of the Guest Artist Collection with VAT payable. 

The VAT status of each sculpture is written underneath the price of the sculpture on its web page, but if you have any questions about this, please do call us.