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** All Deliveries With DPD Local **

Order for Pre Christmas Delivery Until 1pm on Friday 20th December 

Order in time for Christmas delivery until 1pm Friday 20th December 2024 - With DPD Local

• Nelson & Forbes weekday deliveries are always FREE, anywhere in the world!

• All orders are dispatched using a NEXT DAY SERVICE from DPD Local (Highlands and Islands take two days), so you can order a gift safe in the knowledge that it will arrive before Christmas

• All parcels delivered in plain packaging, book your ideal delivery date or deliver to an alternative address to keep it a secret

• Don't wait around for your parcel.  Receive a one hour delivery window notification directly to your mobile or email

• Book your preferred delivery date up to and including Monday 23rd December

• 45 Day Money Back Guarantee, or return by 31st January, whichever is later

If you have any questions about receiving your order before Christmas, please call us on 01442 256290 Monday to Sunday 9am - 6pm

Last Delivery Date for Christmas – Monday 23rd December

Until 1pm on Friday 20th December we will be taking orders for delivery by DPD Local for pre-Christmas delivery.  You can place your order either by telephone or on our website.  We will dispatch orders taken on Friday 20th December that evening, using a next working day courier service from DPD Local.  If you provide us with a mobile telephone number or an email address, the courier will message you in the morning to give you a one hour delivery slot, so you know exactly when they will arrive.  

Please note that delivery to some Highlands, Channel Islands and Northern Ireland addresses takes two days.  If you are in any doubt about this, please call us.

Extended Christmas Returns Period

We usually offer a 45 day no quibble refund, so if the recipient is not entirely sure about their gift for any reason, you can return it for a full refund of the purchase price.

This policy is extended for Christmas, so any orders placed in November and December can be returned until 31st January 2025 or 45 days after receipt, whichever is later.  Please call us if you have any questions about this.

Further details about our refund process can be found on our Shipping and Returns page.

Order Now To Avoid Disappointment - Limited Stocks Now Available for Christmas Delivery

Stocks of each sculpture are limited for delivery before Christmas, so we suggest ordering early to secure your preferred sculpture.  We can always deliver on a date of your choosing closer to Christmas if you would like us to.

In the event that the stock we have of a piece sells out, the dispatch date for the next castings of that piece will be shown in red in the top right corner of the product page, below the ‘Add To Cart’ button.

If you place an order for one of these pieces, it will be reserved for you and dispatched on the date shown.  We WILL dispatch your order on this date, so you can order out of stock items with full confidence that it will arrive on the date you expect.  As soon as your order has been dispatched you will receive tracking information from our courier.

FREE Overseas Gift Delivery Service

We regularly send gifts on our customers’ behalf to recipients overseas. If the recipient lives outside the EU, VAT will be removed from the purchase price of the sculpture. If you would like to order a gift online for delivery to an overseas recipient, select the destination country from the drop down menu above ‘How Long Will It Take To Arrive’ next to the main photograph of the sculpture and you will be shown the typical delivery times. You can then checkout as usual and as soon as you enter the overseas delivery address, you will automatically be charged the correct overseas price without VAT if applicable. 

If you prefer, please call us on 01442 256290 and we will be delighted to take your order over the telephone.  Remember to request a personalised gift note from you, to complete the lucky recipient’s experience!

Black Friday

We do not participate in Black Friday, or have sales periods.

Christmas Opening Hours

Our phone lines are open between 9am and 6pm, Monday to Sunday.

We will be closed for Christmas from 5pm on Friday 20th December until 9am on Monday 8th January.  We will happily accept orders by email and via our website during that time and will dispatch them on Monday 6th January.  Alternatively leave a message for us on our answer phone and we will call you back on Monday 6th January.